Frequently Asked Questions
Q. How much do you charge for delivery?
A. Delivery cost £16.99 to anywhere on the UK mainland (3-5 working days). If you would like your gazebo delivered the next day, there is a charge of £24.99 per item. Please order before 1pm Monday through Thursday for delivery the following day.
Q. Are your products fully waterproof?
A. Yes. All the gazebos we sell are completely waterproof (unless otherwise specified).
Q. Are they 'easy' to put up?
A. Yes, all of our pop-up gazebos are very easy to put up. Once you are familiar with the way it works, it can be done in less than 2 minutes.
Q. How many people are required to put up one of your gazebos? A. Ideally two people would be needed, however it is still easy to erect by yourself. Q. Can I come and collect?
A. Unfortunately not. All our products are sent from a private warehouse, so collection is not possible.
Q. Are they sturdy?
A. Yes. In the past, we did sell cheaper aluminium pop-up gazebos. We had many complaints and problems. As a result, we now only sell gazebos with all-steel frames.
Q. Do you have all colours in stock?
A. Yes. All colours shown are in stock and ready for immediate dispatch.
Q. Can the gazebo be used on a hard surface?
A. Yes. Most of our gazebos are supplied with four weight-bags. These can be filled with sand or rocks and attached to each leg.
Q. Do you offer a printing service?
A. No, at the time we do not offer this service.
Q. Can you make a gazebo to my specifications?
A. Unfortunately all of our gazebos are pre-made so we cannot custom make one for you.